Bronze support provides online and email support and is available to any business from one to 200 computer users throughout the UK and Republic of Ireland.
Our IT support service is there to keep your business computer network running efficiently. It does not include the cost of replacing any equipment but we will help you in the installation of new PCs, laptops. Printers, multi-function printers, routers onto your network.
All levels of support include help with software issues, driver issues, printer issues, installing email accounts on desktops, laptops, mobile phones and pads, general email, network and Internet issues.
With each level of support we help you ensure your network is fully secure and protected against hackers amd we implement a satisfactory level of backup in casethe worst should ever happen.
Should a desktop or laptop be so badly infected or corrupted the only resolution is the total reinstallation of the operating system (Windows 7, 8, 8.1 or 10) we will reinstall this as part of yout support. You are responsible for the delivery and return courier costs. Again should a servicabke desktop/tower PC develop a hardware fault we will repair it for you as part of your support, charging you for parts only.
Bronze support incidents should be opened by email to our technical or team by text if your emails are down and we will reply quickly with a solution or a request by you to go into an online session with us to resolve the issue. If your network is down telephone is available, but chargeable at 75p per minute.
Choose from MONTHLY support or get three months for the price of two and a half and go for QUARTERLY support. Get six months for the price of six, twelve months for the price of seven, twenty-four for the price of 12, and thirty-six for the price of 17.