IT support in Surrey and London in 2024

IT support in Surrey and London

Last updated 3 January 2024

We have been providing IT and network support in Surrey and London for 30 years. We do have support clients (past and present) as far apart as the Lake District, Cornwall and Norfolk.

With one of our support packages, Platinum IT support, we have a target onsite time of 4 hours 7 days a week, so this service, along with Gold IT support, next business day onsite, is only available to businesses in Surrey, London and those within the M25.

Outside of these areas, we have Silver IT support which provides telephone, video conferencing and online support. The only drawback to International clients is this type of support is only available, Monday to Friday 9am to 6pm UK time. We are closed on Bank Holidays.

Working from home

It was always obvious the most talented staff would demand more freedom to enable them to work from home two or three days a week. In years to come, people will wonder why staff worked 35 hours a week in an office and why anyone would spend hours travelling to meet clients in person.

Nearly all of the companies we provide IT support for followed government recommendations during the covid restrictions, and even now many staff are working from home several times a week. We will never return to how things were at the beginning of 2020, when coronavirus just got the occasional mention on the news.

Companies are no less productive than when they had a full compliment of office staff. Covid-19 has accelerated the natural progression of business, as owners realised staff were fully capable of being able to work productively away from the office environment.

Online meetings became perfectly acceptable and save time and money. OK, face to face meetings are preferable, but a lot of this is to do with initial signal breakdowns and remote/video technology, which is barely recognisable today.

Home IT support

We can extend the IT support we offer your users in the office to their home systems via remote and Cloud computing.

Home support is available for everyone we support in your office and besides setting up their office PC securely for remote support, we help them with network and connection issues. Please ring us for more details.

Round the Clock support

Well maybe NOT actually round the clock support, but when 9am to 6pm five days a week isn’t enough, we can offer 8am to 8pm, 365 days a day. Please ring us for more details.